Our vision - to transform access to medical care

The founding principles of the NHS are that medical care should be universal and free at the point of use. But the principles are worthless if at the time of need, care is not available and accessible. To make this happen requires practical means, systems of access and operation which are shown to work and can be continuously improved.

General Practice is the bedrock of the NHS and has been the envy of the world. The registered list, cradle to grave primary care in a local setting, with relationship continuity, led by GPs and funded by capitation, all are vital components. But they are under pressure from high workload, difficult recruitment and organisational neglect.

Our first concern is for patients as looking after them must be the core purpose of the NHS and any health care system. Measuring what matters to patients and their outcomes is central to our work and gives us continual feedback for improvement. However, fulfilment of GPs and all staff is also essential and we are most concerned that work should be manageable and enjoyable. “You gave me a new lease of life” is a frequent response and very important to us.

Fine words, but they are not enough without a method to achieve them. From the original GP pioneers to the latest analysis and software, we have asked “what works, why does it work and how can it work better?”. We do not subscribe to the lazy notion that “No one size fits all” which allows mediocrity to flourish unchallenged. We are continually developing and adapting what we do to provide an ever better answer to the question set by W Edwards Deming, “By what method?”

Success Stories

Our vision is to transform access to medical care.

Meet The Team

Harry Longman

Founder, Chief Executive

An engineer by training, Harry founded GP Access in 2011 after discovering some GPs who had invented a new system, and producing the evidence of its astonishing effects. With interests in research, analysis and systems thinking, he is fascinated by how things work and could work better. Sadly he is never satisfied and keeps coming up with new ideas. He promises to stop when there are no more problems.

Steve Black

Chief Analyst

Steve is an experience data scientist with a long track record of analysis and data visualisation in healthcare. He has supported improvement programmes in both the NHS and Irish health services with focussed analysis of key datasets. He supported the development and initial achievement of the 4hr A&E tree in England, the reconfiguration of London's stroke and major trauma services, and has designed performance dashboards for a variety of NHS organisations. His key interests are using and visualising data to drive improvement and change. He wishes he could use data to show that Arsenal's performance was better than it is.

Debbie Ford

Operations Manager

Debbie started her career in HR and worked as an HR Business Partner in the Pharmaceutical Industry for several years. She is also a qualified Personal Development Coach and Counsellor and has experience of working in the administrative section of the NHS. Debbie is very organised and enjoys supporting Harry and the Team as well as our clients. She enjoys gardening, fell walking and singing in local choirs.

Ian Barratt

Training Partner

Ian is an established leader, manager and consultant with a track record in the public, private and not-for-profit sectors. He is an adept facilitator and enjoys the challenge of change. He has worked in NHS primary care with GPs, dentists, optometrists and pharmacists and understands their challenges. Ian’s principal hobby is singing as a soloist and in professional choirs. He has two sons.

Tom Dodd

Training Partner

Tom has a diverse record in change management, strategic development, and programme leadership, across the private and public sectors. Tom’s wider career reflects management of change in many disciplines, with recent focus on supporting improvements in healthcare and integrated services. Tom has a particular interest in evidence-based practice, supporting decision makers to make better use of information available to them, and ensuring that analytical outputs are of value to business decisions, and are clear, easily interpreted and robust. If he’s not in the office, you’ll find him up a hill.

Rufus Helm

Training Partner

Rufus originally practiced as a hospital doctor before making the transition to management consultancy over 15 years ago. Since then he’s focused on healthcare consulting and developed extensive change management and commercial expertise, particularly as it relates to implementing integrated service models and improved ways of working. When he’s not carting his young son around the country he enjoys losing money in the financial markets.

Dr Adrian Stavert-Dobson

Clinical Safety Officer

Dr Adrian Stavert-Dobson is the Managing Partner of Safehand Consulting Limited and an expert on the safe implementation of health technology. Formerly Head of Clinical Risk Management at BT Global Services, Adrian has operated as a SCCI 0129 Clinical Safety Officer for ten years overseeing the risk assessment of national health IT systems. In 2016 he published the world’s first book on the subject. Adrian is a medical doctor, computer programmer and health informatician. In his spare time he enjoys singing in a choir, musical arranging and photography.

Julia Cawthorne

Quality Assurance and Clinical Risk Manager

Julia is a Clinical Safety Officer at Safehand Consulting Limited and is a Registered General Nurse. She worked in the acute sector of the NHS for 26 years, latterly as a Clinical Change Manager and Clinical Safety Officer in the ICT Programmes Office applying expert clinical and operational experience and knowledge to the development and deployment of health IT systems. Prior to that she was a Modern Matron/Head of Nursing. Later in her career she worked for BT Global Health as a Clinical Risk Manager. She is patient focused with a thorough understanding of healthcare, clinical workflows and supporting business processes. She enjoys live music, playing the piano and cooking.

External references

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UK company number 07814069, VAT 128 2280 27, DUNS 217508427

Registered with Information Commissioner’s Office Z3487875

NHS IG Toolkit ODS code 8JH09