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Blog

Harry Longman
Wednesday, 15 May 2019 / Published in Success Stories

Witley & Milford’s story of change

Witley & Milford Surgery serves 11,200 patients in the rural Surrey commuter belt.  Yet the partners felt under pressure, not in control.

They weren’t providing the service their patients deserved.  Dr Dave Triska and colleagues explain what happened from June 2018.  Below the video, see the numbers.

Charts on demand volumes, patterns, response times, channel of demand and response, continuity and patient satisfaction:

Witley and Milford charts to 12 August 2019

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