June 2020 | GPonline.com
How two practices joined forces to protect staff and patients from COVID-19
May 2020 | Shetland News
Health service will ‘never be the same’ after coronavirus
May 2020 | HSJ
Patients favour telephone and messaging over video (subscription)
May 2020 | Practice Index
How online consultations are changing patient and GP behaviour
April 2020 | HSJ
Coronavirus transforms GP and patient behaviour (subscription)
Feb 2020 | Manchester Evening News
40,000 patients are having online appointments with their GP...and doctors are loving it.
Sept 2019 | Bristol Live
How GP appointment waiting times were slashed from a week to a day
July 2019 | Ockham Healthcare Podcast
How introducing an online consultation system transformed our practice
July 2019 | Practice Business
How online triage is helping Milton Surgery improve patient care
May 2019 | BBC News Coverage
Matthew Hill: More than half the doctors’ surgeries in Weston-super-Mare are using askmyGP
April 2019 | Management in Practice
Only 0.1% of patients choose video consultation, reveals digital provider
April 2019 | MobiHealthNews
Video hits the buffers for GP consultations
April 2019 | Practice Business
Research shows lukewarm response to video GP consultations
April 2019 | Pulse
Patients prefer phone consultations over face-to-face appointments, finds survey
March 2019 | MobiHealthNews
Patients' online triage tool use mirrors traditional care seeking behaviours, although reception is mixed
March 2019 | Practice Index
Online triage favoured by the young
March 2019 | British Journal of General Practic
Patient use of an online triage platform: a mixed-methods retrospective exploration in UK primary care
March 2019 | GPonline.com
Targeted use of online consultations could ease GP workload
March 2019 | BMJ.com
Dominant factor explaining missed GP appointments is largely ignored
Harry Longman
Founder, Chief Executive
An engineer by training, Harry founded GP Access in 2011 after discovering some GPs who had invented a new system, and producing the evidence of its astonishing effects. With interests in research, analysis and systems thinking, he is fascinated by how things work and could work better. Sadly he is never satisfied and keeps coming up with new ideas. He promises to stop when there are no more problems.
Steve Black
Chief Analyst
Steve is an experience data scientist with a long track record of analysis and data visualisation in healthcare. He has supported improvement programmes in both the NHS and Irish health services with focussed analysis of key datasets. He supported the development and initial achievement of the 4hr A&E tree in England, the reconfiguration of London's stroke and major trauma services, and has designed performance dashboards for a variety of NHS organisations. His key interests are using and visualising data to drive improvement and change. He wishes he could use data to show that Arsenal's performance was better than it is.
Debbie Ford
Operations Manager
Debbie started her career in HR and worked as an HR Business Partner in the Pharmaceutical Industry for several years. She is also a qualified Personal Development Coach and Counsellor and has experience of working in the administrative section of the NHS. Debbie is very organised and enjoys supporting Harry and the Team as well as our clients. She enjoys gardening, fell walking and singing in local choirs.
Ian Barratt
Training Partner
Ian is an established leader, manager and consultant with a track record in the public, private and not-for-profit sectors. He is an adept facilitator and enjoys the challenge of change. He has worked in NHS primary care with GPs, dentists, optometrists and pharmacists and understands their challenges. Ian’s principal hobby is singing as a soloist and in professional choirs. He has two sons.
Tom Dodd
Training Partner
Tom has a diverse record in change management, strategic development, and programme leadership, across the private and public sectors. Tom’s wider career reflects management of change in many disciplines, with recent focus on supporting improvements in healthcare and integrated services. Tom has a particular interest in evidence-based practice, supporting decision makers to make better use of information available to them, and ensuring that analytical outputs are of value to business decisions, and are clear, easily interpreted and robust. If he’s not in the office, you’ll find him up a hill.
Rufus Helm
Training Partner
Rufus originally practiced as a hospital doctor before making the transition to management consultancy over 15 years ago. Since then he’s focused on healthcare consulting and developed extensive change management and commercial expertise, particularly as it relates to implementing integrated service models and improved ways of working. When he’s not carting his young son around the country he enjoys losing money in the financial markets.
Dr Adrian Stavert-Dobson
Clinical Safety and IG Managing Consultant
Dr Adrian Stavert-Dobson is the Managing Partner of Safehand Consulting Limited and an expert on the safe implementation of health technology. Formerly Head of Clinical Risk Management at BT Global Services, Adrian has operated as a DCB 0129 Clinical Safety Officer for ten years overseeing the risk assessment of national health IT systems. In 2016 he published the world’s first book on the subject. Adrian is a medical doctor, computer programmer and health informatician. In his spare time he enjoys singing in a choir, musical arranging and photography.
Julia Cawthorne
Clinical Safety Officer
Julia is a Clinical Safety Officer at Safehand Consulting Limited and is a Registered General Nurse. She worked in the acute sector of the NHS for 26 years, latterly as a Clinical Change Manager and Clinical Safety Officer in the ICT Programmes Office applying expert clinical and operational experience and knowledge to the development and deployment of health IT systems. Prior to that she was a Modern Matron/Head of Nursing. Later in her career she worked for BT Global Health as a Clinical Risk Manager. She is patient focused with a thorough understanding of healthcare, clinical workflows and supporting business processes. She enjoys live music, playing the piano and cooking.
Tracey Jasper
Training Partner
Experienced Business and Strategy Consultant with a demonstrated history of successfully working in the healthcare industry. Skilled in Management, Healthcare, Leadership, Clinical Research, and Data Analysis. A lifetime of working in healthcare services professionally across all NHS divisions. Founded as an RMN, in Psychiatric/Mental Health Nursing. Assisting trusts in the path to analyse and act upon data to increase patient experience and care.
When she is not working she is busy with her Newfoundland dogs and Draught horses in beautiful Cornwall, which she calls home.
Andy Walker
Chief Designer
Adam Bowen
Chief Developer
Daniel O'Shea
Project and Services Manager
Starting out as a broom salesman Dan eventually opted for a change in career, diving headfirst into general practice and assuming a range of different roles from reception/administration to practice management over a 5 year period. Along the way he developed a strong understanding and interest in primary care informatics systems and hopes his “hands-on” experience will be a useful tool when providing support to the askmyGP user base. In his downtime, he enjoys making fun memories with his two young children and joining in with their mischief, much to the dismay of his long-suffering partner.