What we do

Salvie Ltd has been helping GPs to manage their patient caseload since 2011. Our system for primary care is called askmyGP. The clinician-patient relationship lies at the heart of askmyGP, which keeps patients in touch with their registered practice. The practice team use askmyGP’s online triage tools to prioritise, manage and deliver care by secure message, telephone, video or face-to-face appointment.

askmyGP doctor POV

All patients or their carers can use askmyGP to ask for help from their registered practice. Patients explain their symptoms in their own words, allowing structured triage and consultation information to be passed directly to the practice.

Practices using askmyGP receive over 70% of demand online. Last year 82% of patient requests were resolved by email message or telephone at the discretion of the clinician involved. Between 5% and 10% of patient enquiries are resolved via self-care.
Choice and control for your practice team are supported through configuration and implementation options, and the wealth of analytical information available to practices is second to none.

Our most common options are described below. To find out more about the choices available, please contact us.

PATHFINDER DIAGNOSTIC

We provide comprehensive analysis of your operational activity, benchmarked against national data. Our experienced consultants provide detailed feedback and help you explore myths and opinions.

TRANSFORM

Happier GPs and happier patients - the consistent, repeatable outcomes through our change programme. Launch within four weeks and get full support for continuous improvement all year long.

VIDEO

In England the NHS GMS contract offers all patients the right to digital first primary care, including web and video consultations, by April 2021.

NETWORKS

For groups or clusters of practices working in networks, askmyGP can be extended to allow the more efficient management of shared resources.

REGIONS

For CCGs, ICSs, Health Boards, federations and similar organisations, askmyGP can be extended to optimise management of shared resources at regional scale.

IMPROVE

Build on your step change in performance with continuous improvement year after year. askmyGP included, wtih package options.
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