Salvie Ltd has been helping GPs to manage their patient caseload since 2011. Our system for primary care is called askmyGP. The clinician-patient relationship lies at the heart of askmyGP, which keeps patients in touch with their registered practice. The practice team use askmyGP’s online triage tools to prioritise, manage and deliver care by secure message, telephone, video or face-to-face appointment.
All patients or their carers can use askmyGP to ask for help from their registered practice. Patients explain their symptoms in their own words, allowing structured triage and consultation information to be passed directly to the practice.
Practices using askmyGP receive over 70% of demand online. Last year 82% of patient requests were resolved by email message or telephone at the discretion of the clinician involved. Between 5% and 10% of patient enquiries are resolved via self-care. Choice and control for your practice team are supported through configuration and implementation options, and the wealth of analytical information available to practices is second to none.
Our most common options are described below. To find out more about the choices available, please contact us.