Happier GPs, happier patients

The complete workflow system for leading practices

We make it easier for patients to get help from their own GP, and easier for GPs to give the right help.
Online access and GP digital triage enables unheard of patient service, efficiency and time saving.
Patients: please go to your own GP practice website. There are no patient services here

Why practices of all sizes are choosing askmyGP

Our method addresses these challenges, for single handers to the largest GP groups.

  • GP workload stress reduces significantly - no more "duty doctor" nightmare - everyone working in the same way
  • GPs feel more in control and feeling of working as a team improves
  • Reception team stress reduced as decision on appointment allocation now done by GPs based on clinical need - not patient pressure
  • Improve resilience by enabling your practice to manage demand

  • Reduces waiting time for appointments <1 day
  • Phone access issues reduce as patient learn they can phone anytime during the working day (and with askmyGP they can submit queries any time)
  • Patients like fast response
  • Most patients like not having to travel to surgery

  • Frees up GP capacity - can either take savings or invest in proactive care
  • Reduces DNAs
  • Appropriate navigation to the right clinicians

What's your way in?

Many hope that technology will solve all the problems. But we've found that change is much more important, supported by the right software. Pathfinder enables you to reach informed consensus, so that Transform can win you the full benefit.
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Hear Dr Steve Kell on what happened next

  • PATHFINDER

  • per
  • Understand your own practice as a system
  • Chart your operational performance over two years
  • Know your demand and capacity balance
  • Survey your staff and partners
  • Assess your readiness for change.
  • TRANSFORM

  • per
  • For practices that want to reduce GP stress, improve patient satisfaction and productivity
  • 12 week intervention programme
  • askmyGP online consultation system
  • askmyGP setup
  • GP Navigator performance suite
  • Year long improvement support
  • IMPROVE

  • per
  • For high-performing practices wanting to add online consultation
  • askmyGP online consultation system
  • askmyGP setup
  • GP Navigator performance suite
  • Year long improvement support

RECENT BLOG POSTS

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How GPs and patients feel about askmyGP

Under the GP Access model 80-90% of patients are seen by their doctor on the same day that they call.
It’s unsurprising that 86% of patients are satisfied or very satisfied with the new system.

"Trying to get through before taking the kids to school was a nightmare, and even worse ringing back after 9am and all the appointments had gone and told to ring the next day. Now you can get through anytime and get sorted the same day"

SCHOOL MUM

Aged 29
"It’s a wonderful system, it saves time and stops people booking appointments unnecessarily"

FEMALE PATIENT

The Elms, Liverpool

DR PETER CAIRNS

Edinburgh
"For the first time ever, we are dealing with all our patient demand"
"My stress has gone from one hundred to zero"

Dr Andrew Courtney

GP, Greenway Belfast
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