Patients

What the patients think

"Super service, quick and efficient. I like that I don't feel like I am taking up an appointment with something trivial."

"Its very user friendly and appointments are made for you so quickly when they are needed. Brilliant."

"I was pleasantly surprised how easy this service was and how quickly the response was."

"So much better for people like myself who during working hours only have access to a computer."

"Sceptical and reluctant to use at first, but good response time and no waiting trying to get through on a phone. Well done for the change."

"I was amazed and delighted at the speed of response."

"Very easy to use, quick response from my doctor, much easier than waiting in a call queue when telephoning for an appointment."

"I am happy to communicate out of hours by email and receive a non-urgent reply for such matters"

Thanks again for a great service. I feel very well looked after and to have been able to see Dr H who has been helping me with my [treatment] was a bonus. He's been so helpful, and this service is fantastic.
Female, 49

I had my misgivings, but I am pleased with how this system helps me support my frail mother and father.
Female, 89

I personally feel more in contact and in control of how and who I need to speak with. A very fast response time and overall communication has been positive.
Male, 53

What a fantastic Service! Such a help to the relatives of a patient. There are so many questions that arise when a relative is ill and to be able to access the surgery like this is outstanding! I wish they had this service at my doctors. Thank you!
Female, 95

Love the quick response and helpful staff at [the practice] thank you!
Mother of toddler

Missed a call back from a doctor due to a faulty mobile, hence tried askmyGP. This service is so much easier - saving time for both doctor and patient!
Female, 69

Fantastic surgery, easy to contact and always offered an appointment. I love the askmyGP option as its quick and you can explain what's wrong without getting tongue tied or forget bits like I would over the phone.
Female, 39