Dr Barry Sullman - GP

"Before we started using askmyGP we were turning away about 50 patients per week I was working until 8pm, missing my family. I wanted to go home at 6. My impression was that not everyone will want to use this, but I suspect that 15-25% will.

Now our receptionist team encourage patients and get 70% online. Reception is peaceful and no one is turned away.

“It has made my day a happier one.”

Someone said to me "we are grateful we have a doctor like you”.

I am hearing happy patients now. I was drowning in a sea of discontent, now I am happy; working hard - but getting the evenings I craved."

Balaam St Practice Manager & Receptionist's view on askmyGP

 
  • You wont have patients getting frustrated waiting for an appointment.
    Aisha Khan - Receptionist

Ready for

happier patients,

happier GPs?

Dreading the 8am Monday morning onslaught? Struggling to recruit GPs?
Worried you’re disappointing your patients?

The good news is there is another, better, happier way. That way is askmyGP.
At askmyGP, we make it easier for patients to get help from their own doctor and for GPs to give the best care to all their patients.

We do this by providing a complete workflow solution for the consistent management of demand in practices, regardless of list size, population demographic or practice structure.

Dr Barry Sullman

GP, Plaistow, East London

List-size

6,000

No. of GPs

3, multi-lingual GPs

Location

Single site: Plaistow, East London

Demographic

Deprived, young, multi-ethnic, many non-English speakers

Our fastest launch ever - 4 days

78% requests completed on the same day

5 sessions per week saved, avoided need to recruit reception vacancy

Dr Sue Arnott

GP, North Lanarkshire

Dr Maz Sangha - GP

Dr Maz Sangha

GP, St Johns Medical Centre

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