Transform Express

Switch to online triage and remote consulting safely and easily

Move from pre-booked face-to-face appointments to a digital first, demand led system.

This fully supported askmyGP system from enables your practice to manage over two thirds of patient requests remotely.  Staff login credentials may be shared with permission between multiple providers, remotely or to support physical hubs.

  • Support remote working for GPs, ANPs and Clinical Pharmacists for all patient demand.
  • Patient requests are typically 80% to online, while telephone is still welcome.  Works for parents and carers too, who make 15% of requests.
  • Access is measured in minutes, and continuity is enhanced as patients may name a preferred GP.
  • Intuitive to learn, supported by our team and the askmyGP online Academy
  • Live analytics chart your performance from day one.
  • Learn more from our on-demand webinar:  How, but first Why, askmyGP works
  • Commissioners, hear from Trafford and Bury CCGs on Implementing remote digital triage at scale.

Scroll down to see what's included, how to order and pricing.

What's included?

  • Detailed guidance on essential actions to launch smoothly with a clean sheet, training for users and guiding communication with patients.
  • Full support provided by your dedicated training partner, our responsive support team and online knowledge base.
  • Immediate and long-term benefits with a more responsive, efficient and flexible service for your staff and patients.
askmyGP - Transform Express

What happens when you order?

  • We create your system and guide you through implementation and setup.
  • All our resources are available to you, introduced by your training partner.
  • A new practice website is included (free of charge) if required – keep your domain name, simply request when you order.



£1.90 per patient for year one, and in subsequent years a choice of Improve Pro for sole practices at 79p/pt annually (7p monthly) or Improve for Networks for networked providers at 97p/pt annually (9p monthly), all plus VAT.

Payment plan  Self-funding practices and PCNs may prefer to spread payments rather than annual pre-paid, a commitment to 25p/pt/month for 6 months. Thereafter Improve Pro monthly applies as above, with no cancellation or notice period.

Our offer is based on value for money and return on investment.  Please compare our outcomes on askmyGP live.


Discounts for PCNs, Health Boards, CCGs

10% discount applies for a whole PCN, Cluster or equivalent group ordered together. Individual practices starting early will receive the 10% refund if their whole group launches within 6 months.

Pricing covers a population, meaning that all providers in the local health economy are included.

Comprehensive analytics at aggregate levels are included at no extra cost, to enable system-wide knowledge of demand and performance.

View Evidence

With over 100 practices using our model across the UK, we have experience in a diverse range of surgeries. Have a look at our Success Stories to see how they have transformed their way of working.

Dr Dave Triska - GP

Dr Dave Triska

GP, Witley & Milford Surgeries

"Within just 3 days of askmyGP, every single person who wanted to see me did. I had lunch, tea breaks saw colleagues. No dramas."


Dr Maz Sangha - GP

Dr Maz Sangha

GP, St Johns Medical Centre

“Two months into askmyGP, the feedback from the patients has been very positive. To me, that is the most important thing.”

Dr Sue Arnott

GP, North Lanarkshire

“With askmyGP, I’m now able to be a single-hander and respond to all patient requests the same day.”