Transform Resource Page – Waypoint
For Waypoint, all staff are invited to complete their staff feedback.
The feedback comments can be found here.
Many practices want to provide a better service for patients with a happier workforce, and overcome workload stress. Yours has begun a change to achieve this through a demand-flow system.
Follow your Transform Programme timeline week by week and update the plan. We will refer to this timeline throughout the Programme, so please familiarise yourself with it now, and refer back frequently.
Change will involve everyone, something to look forward to and enjoy.
There are three things you need to do now.
1.Managing Change
All staff are invited to answer four questions, click the Staff survey.
Partners will continue with a few more questions.
Once you’ve done yours, read what everyone else wrote: Your Staff survey report. NB This will be live once the first questionnaires have been completed.
2. GP Navigator collects and analyses operational activity.
GP Navigator operational analytics: please send your clinical system data via Navigator upload.
When loaded, please check your roles and flags file.
3. Loadmaster is our rota planning and analysis tool.
Loadmaster helps you plan your GP rota to meet demand.
Edit your Loadmaster here.
Training and Engagement
The next stage of the process will be to engage with staff in more detail and train them in the use of the system and wider approaches to managing patient demand. The materials below are designed to assist you in this process.
Guidelines here for engaging patients with askmyGP
Have a look at our step by step guides on how to use askmyGP in our Academy.
They can be accessed as and when you wish to train all staff.
Support:
Your askmyGP training partner is Harry Longman.
harry@gpaccess.uk
07939 148618
This page is private to your practice and is unsearchable.