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Harry Longman
Monday, 08 July 2019 / Published in Evidence

Does F2F frequency affect patient satisfaction in digital first primary care? SAPC Exeter ASM poster

Many have wondered whether patient satisfaction is affected by their chance of seeing a GP face to face.  The study done for the Exeter Annual Scientific Meeting of SAPC (Society for Academic Primary Care) analysed 14,009 patient feedbacks from 423,143 episodes managed through askmyGP from 1 January to 26 June 2019.

Presented by Ian Barratt and Steve Black at the conference.  Download pdf here.

Poster SAPC 2019 Does f2f frequency affect patient satisfaction?

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